About Phillip Glaeser
My Client-First Philosophy
It takes a careful combination of qualities and skills to make an excellent real estate professional- integrity, in depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality professional network; all of which are hallmarks of how I work.
That said, in my experience as a Richmond real estate professional, I've also found that providing the very best service is about putting my clients first. This means being accessible, listening and communicating well and responding quickly to your needs.
To be the best it is important to work with the best. I work with Coldwell Banker Vaughan & Company because of their long history of outstanding customer service and steadfast integrity. I've found that people who say "the office doesn't make the REALTOR" don't work in a productive office. CBVaughan's agents have a strategic advantage; all the websites and newspapers adds in the world can't replace standing up in a staff meeting and personally selling a listing or soliciting ideas for a buyer. Don't you want your agent to be connected to the "movers & shakers" in the Richmond real estate world?
So when you decide that you'd like to buy or sell a home in the Richmond area, please contact me. I'd love the opportunity to discuss the home buyer or selling process "A-Z."
The Coldwell Banker Buyer & Seller Services Guarantee
Ever heard of a "Service Guarantee" from a REALTOR? Probably not, but if you decide to work with me I will sign a guarantee that if I do not preform the services I have promised to preform, you may walk away. Give me 24 hours notice and if I cannot correct the issue, I will gladly release you from a listing agreement or agency relationship. What does this mean to you? It means I must earn your business everyday.
About Coldwell Banker Vaughan & Company
Here's everything you need to know about Coldwell Banker Vaughan and Company, Inc., Realtors. If you're thinking of selling, we'll show it on our web site all day 24 hours a day. With our 22-point Services Guarantee, you'll be really satisfied. We promise, in writing, to provide an array of services to help you, whether you're buying a home or selling one. And we'll keep every one of our promises or you can walk away. It's that simple. Find out just how easy real estate can be.
Coldwell Banker – A Proud Heritage
In 1906, Colbert Coldwell, a young real estate agent, observed families trying to piece their lives together following the San Francisco earthquake. Disapproving of agents who acquired property from vulnerable sellers and resold it at huge profits, and seeing a tremendous need for honest, knowledgeable real estate people, Colbert Coldwell founded his company with a revolutionary philosophy: the customer's best interest above all. In 1914, Benjamin Arthur Banker joined Colbert Coldwell as a full partner. Together, Coldwell and Banker forged a tradition of integrity, exceptional service and customer satisfaction that became the company's hallmark.
What Makes Us Different?
We are committed to building personal relationships. By offering the finest products and services in the real estate industry, backed with the information buyers and sellers need, we're making the real estate process easier and more accessible for everyone. Each and every Coldwell Banker Vaughan and Company, Inc., Realtors customer benefits from the full resources of our large family of Sales Associates and corporate affiliates. We value integrity and customer trust above all.
During some of the most difficult years in residential real estate, we concentrated on making our customers aware of the special opportunities available to them. We believe focusing on the customer yields great dividends and personal trust, as well as financial success. As a result, Coldwell Banker has become one of the three largest real estate companies in terms of total homes sold.
Exceeding your expectations is as crucial a measure of our success as sales volume. That's the Coldwell Banker difference.